Privacy Policy

Last Updated: [July 12, 2026]

Welcome to DGLockPro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital locker and security services.

        Our Privacy Pledge: At DGLockPro, security is our core mission. We build our systems with data minimization and encryption in mind, ensuring your sensitive files and data remain exclusively yours.
    

1. Information We Collect

We collect information that you voluntarily provide to us when you register for an account, express an interest in obtaining information about us or our products, or otherwise contact us.

A. Personal Information You Provide

Account Data: Name, email address, username, and password.
Billing Information: Payment instrument details (processed securely through third-party payment gateways) and billing address.
Communications: Information you provide when contacting our customer support team.

B. Your Vault and Stored Data

As a digital locker service, you may upload, store, and manage files, documents, or sensitive data ("Stored Data"). [Optional: Include if you use Zero-Knowledge Encryption: We employ zero-knowledge encryption architecture for your Stored Data. This means your data is encrypted and decrypted at the device level using your master password. DGLockPro does not have access to your encryption keys or the unencrypted contents of your locker.]

C. Automatically Collected Information

Log and Usage Data: IP addresses, browser type, operating system, referring URLs, and device information collected automatically when you access our servers.
Cookies and Similar Technologies: We use cookies to maintain session security, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

To facilitate account creation and logon processes.
To deliver, operate, and maintain the DGLockPro service.
To process transactions and send related billing information.
To monitor and analyze usage and trends to improve user experience.
To detect, prevent, and address technical issues, fraud, or security breaches.
To send administrative information, such as updates to our terms, rights, and policies.

3. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include administrative, physical, and technical safeguards such as industry-standard SSL/TLS encryption for data in transit and AES-256 encryption for data at rest. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

4. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations:

Third-Party Service Providers: We may share data with cloud hosting providers, payment processors, and analytics services who perform services for us or on our behalf and require access to such information to do that work.
Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Your Privacy Rights

Depending on your geographic location, you may have specific rights regarding your personal data under applicable data protection laws (such as the GDPR, CCPA, or DPDP Act):

Right to Access: You can request copies of your personal information held by us.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): You can request that we delete your account and associated personal data from our systems.
Right to Data Portability: You have the right to request the transfer of your data to another service provider.

To exercise these rights, please contact our privacy team using the details provided below.

6. Data Retention

We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When you delete your account, your Stored Data is scheduled for permanent deletion from our active servers in accordance with our data lifecycle policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

DGLockPro Privacy Team
Email: support@DGLockPro.com